dispatch & delivery
thank you for shopping at miss bees balms...
- as products are handmade to order, please allow up to 3-7 working days for products to be made and dispatched - subject to demand and completed payment (rest assured, we will do our very best to minimise delays for you).
- orders placed over the weekend will be processed on the next working day.
- apologies...we cannot accept responsibility for goods damaged in transit or loss resulting from delivery delays, or as a result of incorrect address details (especially for sales outside the u.k.).
- postal charges will appear on your order summary/invoice before you complete payment.
we offer free u.k. delivery on orders over £50.
uk orders - via royal mail 1st class 'signed for' recorded delivery (signature required).
delivery is 1-2 days from dispatch date.
eu/international - royal mail 'tracked and signed' service where available. prices may vary due to weight and zone.
delivery for europe is 3-5 days /rest of the world 5-7 days from dispatch date.
- additional taxes, customs charges, duties and restrictions are the responsibility of the customer.
- following brexit, e.u. customers will be subject to additional taxes in accordance with their countries regulations.
- apologies - we are unable to deliver to p.o. boxes.
- all prices are quoted in sterling (gbp) and exclude p&p.
- we accept all major credit/debit cards securely through paypal as well as through a paypal account.
- all orders are processed and dispatched upon receipt of completed payment.
- all prices are subject to alteration (mostly due to price changes in raw materials) without prior notice. this does not apply to orders already placed and paid in full.
- we reserve the right to amend postage and packaging prices accordingly.